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Walk-ins welcome for NYS inspections, brakes and oil changes — cut-off 1:30pm Mon–Fri, 11:00am Sat
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Dail Transmission& Total Car Care Inc.
Book service (845) 801-0606

Home/About

Family-owned · Woman-operated

A shop built by someone
who did every job in it.

1999She started at a front desk
2020Dail opens in Middletown
24 yrsThe core crew, together
4.8Google rating

Our owner began her automotive career in 1999 as a secretary at AAMCO. She became a manager, then a head technician, and eventually bought the franchise she started out working in. When she relocated to Middletown, Dail Transmission and Total Car Care was born.

Since 2020 we’ve been doing first-class work at fair prices for Orange County. Our specialties are engine and transmission repair — including full rebuilds — but we also handle brakes, diagnostics, suspension, tires, A/C, electrical, exhaust and routine maintenance on every make and model.

We run specials and repair packages because we’d rather earn the next visit than squeeze this one.

ASE Blue SealRepairPal certifiedTechNet Jasper EnginesWorldPacASTG nominee 2022

Inside the Dail front office

The front office

Ask us anything

We’d rather explain something twice than have you leave confused. As a woman-operated shop we especially want our female customers to feel at ease asking questions — no talking down, no mystery invoices, no pressure to decide on the spot.

  • Photos and video of what we found, sent to you
  • The price before we touch anything
  • A kid-safe waiting area and a cafeteria
Two technicians rebuilding a transmission at the bench

The bench

Two decades, one crew

Our team has worked together for more than 24 years. That continuity is why a hard transmission job doesn’t get passed down the line — the person who diagnosed it is usually the person who builds it.

  • Rebuilds done in-house, not sent out
  • High-quality parts on every repair
  • Jasper Engines, TechNet and WorldPac programs
A technician working underneath a vehicle

The bays

You see what we see

Photos and video of the actual failure go to your phone. If we can’t show you why a repair is needed, we shouldn’t be charging you for it. That one habit is behind most of our reviews.

  • Three years / unlimited miles up to lifetime
  • Nationwide TechNet cover at 15,000+ shops
  • Financing when the timing is bad

What we hold ourselves to

Three rules that decide everything else.

Diagnose

Find it before we fix it

We inspect the hoses, belts, plugs, fluids, wires, pumps and filters before anything gets replaced. It saves you paying for parts that were never broken.

Show

You see what we see

Photos and video of the actual failure. If we can’t show you why a repair is needed, we shouldn’t be charging you for it.

Stand behind

The warranty is the point

Three years and unlimited miles up to lifetime coverage, plus nationwide TechNet protection at more than 15,000 shops.

It’s the first time I have truly felt heard and listened to in a mechanic shop, and that’s priceless.

A Google review

Come see us

We’re on Route 17M,
near Washington Heights Park.

Open six days a week. Walk in for an inspection, brakes or an oil change before the daily cut-off, or call ahead and we’ll put you in a bay.

The Dail Transmission shop front

Next step

Tell us what it’s doing.
We’ll tell you why.

Book online in about a minute, or call and talk to a person who actually works on cars. No pressure, no upsell — you get the diagnosis and the price before we touch anything.

503 NY-17M #3, Middletown, NY 10940 · Mon–Fri 7:00am–5:30pm · Sat 7:00am–3:00pm